Isabel is a working mom based in the Philippines who has 17 years of experience with the business process outsourcing industry. She started as a sales representative for a well-known computer brand mastering the skills of upselling and cross-selling for home computers and peripherals. From there she got promoted to Sales coach and eventually became team lead supervising new and tenured agents and helping launch voice and non-voice programs for the next 10 years. She later on moved to managing teams in the customer service industry for a UK-based online market platform with which she worked for 5 years before joining the real estate industry with the Napolitano Team. She has transitioned her role in the team from seller lead to incoming call handling to appointment setting as well as database management. She enjoys cooking, crafts and bonding with her family during her free time.
1812 Bath Ave
Brooklyn, NY 11214